Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

Request a cancellation within: 2 days of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Privacy policy

Privacy Policy for Joy Garafola Art

Last Updated: November 4, 2024
1. Introduction

Welcome to Joy Garafola Art! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Etsy store.

By accessing or using our store, you agree to the terms of this Privacy Policy.
2. Information We Collect

a. Personal Information:
- Order Information: When you place an order, we collect information necessary to process your purchase, including your name, shipping address, email address, phone number, and payment details.
- Communication: If you contact us directly, we may receive additional information such as your name, email address, phone number, and the content of your message.

b. Non-Personal Information:
- Usage Data: We may collect information on how the service is accessed and used, such as your IP address, browser type, operating system, referring URLs, and device information.

c. Cookies and Tracking Technologies:
- Etsy Platform: Etsy may use cookies and similar technologies to enhance your shopping experience. Please refer to Etsy’s Privacy Policy https://www.etsy.com/legal/privacy for more information on how they handle cookies and tracking.
3. How We Use Your Information
We use the collected information for the following purposes:

- Order Processing: To fulfill your orders, communicate with you about your purchases, and provide customer support.
- Improving Services: To understand how customers use our store and to improve our products and services.
- Marketing Communications: With your consent, to send you promotional materials, updates, and newsletters. You can opt-out of these communications at any time.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

- Service Providers: Trusted third-party service providers who assist us in operating our store, conducting our business, or servicing you, provided they agree to keep your information confidential.
- Legal Requirements: If required by law or in response to valid legal requests, we may disclose your information to authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Note: Etsy itself may collect and use your information as outlined in their Privacy Policy
https://www.etsy.com/legal/privacy.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices
a. For EU Customers (GDPR Compliance):

If you are a resident of the European Economic Area (EEA), you have the following rights:

- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing your personal data.
- Data Portability: Request transfer of your data to another service.
- Objection: Object to processing your data for specific purposes.

To exercise these rights, please contact us using the contact information provided below.

b. For California Residents (CCPA Compliance):

California residents have the right to:

- Know: Request information about the personal data we collect, use, disclose, and sell.
- Delete: Request deletion of your personal information held by us.
- Opt-Out: Opt-out of the sale of your personal information.
- Non-Discrimination: Receive equal service and price even if you exercise your privacy rights.

To exercise these rights, please contact us using the contact information provided below.
7. Third-Party Links
Our Etsy store may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any linked sites you visit.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Via Etsy Conversations: Send a message through our Etsy store
- Email: joygarafolaart@gmail.com


Joy Garafola Art
5712 Sheffield Green Circle
Ste 93
Sarasota, Florida 34235


Thank you for choosing Joy Garafola Art! We value your trust and are committed to protecting your privacy.

Legal imprint